Major Verbal Discounting 4

by cibo00 - uploaded on July 28, 2010, 11:33 am

-- Discounting behaviors may be used toward one or more workgroup colleagues during group interaction. The intention of the "discounter" is to hinder one member's wish to share his or her knowledge, ideas, perspectives, etc. -- Illustration created based upon from the following study: Smith, B. L. (1993). Interpersonal behaviors that damage the productivity of creative solving groups, Journal of Creative Behavior, 27 (3), 171-185.